Answers to your questions

What materials do you use for your jewelry?

We use high-quality semi-precious beads as well as stainless steel, renowned for its durability and corrosion resistance. These materials ensure jewelry that is both elegant and long-lasting.

Can your stainless steel jewelry tarnish or rust?

Stainless steel is designed to resist rust and tarnishing. However, to maintain the shine of your jewelry, we recommend avoiding prolonged contact with chemical products such as perfumes or cleaning products.

How do I care for my semi-precious stone jewelry?

To preserve the beauty of your semi-precious stones, clean them with a soft cloth after each use. Avoid prolonged exposure to water, chemical products, or direct sunlight, and store them in a dry place.

Do you offer personalized creations ?

Yes, we offer a made-to-order creation service. You can choose the stones, style, and finish to create a unique piece of jewelry. Contact us to discuss your ideas and receive a personalized quote.

What is your return or exchange policy?

We accept returns and exchanges within 14 days of receiving your order, provided the jewelry is in perfect condition and in its original packaging. Personalized items are not eligible for return, except in the case of a defect.

Can I track my order ?

Yes, once your order has been shipped, you will receive a tracking number by email. You can use this number to track the progress of your delivery online.

What should I do if my jewelry arrives damaged ?

If you receive a damaged piece of jewelry, please contact us immediately with photos of the product and packaging. We will guide you through the exchange or refund process.