Shipping policy
Shipping Policy
Shipping Terms
Please read the following shipping terms carefully before placing an order on the Perleyi website ("we," "us," "our"). By placing an order, you agree to be bound by these terms.
1. Shipping Costs
Shipping costs will be calculated and displayed at checkout for your order. These costs may vary depending on the shipping method chosen, the delivery destination, and the weight of your package.
2. Delivery Times
We strive to process and ship all orders as quickly as possible. Delivery times depend on the shipping method selected and the delivery destination:
GERMANY
- Colissimo International delivery to a pickup point within 3 to 5 days
- Mondial Relay pickup point within 3 to 5 business days
- Colissimo International home delivery within 3 to 5 days
AUSTRALIA
- Colissimo International home delivery within 10 days
AUSTRIA
- Colissimo International delivery to a pickup point within 3 to 5 days
- Colissimo International home delivery within 3 to 5 days
BELGIUM
- Colissimo International delivery to a pickup point within 3 to 5 days
- Mondial Relay pickup point within 3 to 5 business days
- Colissimo International home delivery within 3 to 5 days
CANADA
- Colissimo International home delivery within 3 to 5 days
SOUTH KOREA
- Colissimo International home delivery within 5 to 8 days
DENMARK
- Colissimo International delivery to a pickup point within 3 to 5 days
- Colissimo International home delivery within 3 to 5 days
UNITED ARAB EMIRATES
- Chrono Express delivery within 1 to 2 business days
SPAIN
- Colissimo International delivery to a pickup point within 3 to 5 days
- Mondial Relay pickup point within 3 to 5 business days
- Colissimo International home delivery within 3 to 5 days
UNITED STATES
- Chrono Express delivery within 1 to 2 business days
FINLAND
- Colissimo International home delivery within 3 to 5 days
FRANCE
- Delivery to a pickup point within 3 to 4 days
- Mondial Relay pickup point within 3 to 5 business days
- Home delivery within 2 to 3 days
- Express delivery within 1 to 2 business days
HONG KONG
- Colissimo International home delivery within 3 to 5 days
IRELAND
- Colissimo International delivery to a pickup point within 3 to 5 days
- Colissimo International home delivery within 3 to 5 days
ITALY
- Colissimo International delivery to a pickup point within 3 to 5 days
- Mondial Relay pickup point within 3 to 5 business days
- Colissimo International home delivery within 3 to 5 days
LUXEMBOURG
- Colissimo International delivery to a pickup point within 3 to 5 days
- Mondial Relay pickup point within 3 to 5 business days
- Colissimo International home delivery within 3 to 5 days
NORWAY
- Colissimo International home delivery within 5 to 8 days
NETHERLANDS
- Colissimo International delivery to a pickup point within 3 to 5 days
- Mondial Relay pickup point within 3 to 5 business days
- Colissimo International home delivery within 3 to 5 days
POLAND
- Colissimo International delivery to a pickup point within 5 to 8 days
- Mondial Relay pickup point within 3 to 5 business days
- Colissimo International home delivery within 5 to 8 days
PORTUGAL
- Colissimo International delivery to a pickup point within 3 to 5 days
- Mondial Relay pickup point within 3 to 5 business days
- Colissimo International home delivery within 3 to 5 days
UNITED KINGDOM
- Colissimo International home delivery within 3 to 5 days
SINGAPORE
- Colissimo International home delivery within 3 to 5 days
SWEDEN
- Colissimo International delivery to a pickup point within 3 to 5 days
- Colissimo International home delivery within 3 to 5 days
SWITZERLAND
- Colissimo International home delivery within 3 to 5 days
Once your order has shipped, you will receive a tracking number to follow your package's progress.
3. Delivery Address
It is your responsibility to provide an accurate and complete delivery address when placing your order. We are not responsible for packages that are lost or delivered to an incorrect address due to inaccurate or incomplete delivery information provided by the customer.
4. Delivery Delays
We are not responsible for delivery delays caused by circumstances beyond our control, such as extreme weather conditions, carrier strikes, customs issues, or any other unforeseen event.
5. Receiving Your Order
Upon receiving your order, please carefully inspect the packaging and items for any damage. If you notice any damage, please contact us immediately so we can resolve the issue.
6. Returns and Exchanges
For information on returns and exchanges, please refer to our return policy available on our website.
7. Contact
If you have any questions or concerns regarding the shipping of your order, please contact us by email at: contact@perleyi.fr. We will do our best to respond to your inquiries as quickly as possible.
By placing an order on our website, you agree to all of the shipping terms set out above.